Effective Date: August 2026
Last Updated: July 2026
Introduction
Greenway Farms (Pty) Ltd ("Greenway", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly, transparently and securely.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, contact us, or use our products and services.
We recognise that visitors to our website may come from different countries and jurisdictions. Accordingly, we strive to comply with internationally recognised privacy principles and applicable data protection legislation, including the Protection of Personal Information Act, 2013 (POPIA), the European Union General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Australia's Privacy Act and other applicable privacy legislation.
By accessing or using our website, you acknowledge that you have read this Privacy Policy.
Information We Collect
Depending on how you interact with Greenway Farms (Pty) Ltd, we may collect the following information.
Information You Provide
You may voluntarily provide:
- Name
- Company name
- Email address
- Telephone number
- Any information submitted through contact forms
- Information provided during enquiries or correspondence
You are under no obligation to provide personal information. However, if you choose not to, certain services may not be available.
Information Collected Automatically
When you use our website, we may automatically collect technical information including:
- IP address
- Browser type and version
- Device type
- Operating system
- Screen resolution
- Date and time of access
- Pages viewed
- Navigation paths
- Referring website
- Geographic region (approximate)
- Website usage statistics
This information helps us improve the performance, security and usability of our website.
Cookies and Similar Technologies
Greenway Farms (Pty) Ltd uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Analyse website performance
- Measure visitor engagement
- Maintain website security
Where required by law, we will request your consent before placing non-essential cookies on your device.
You may disable cookies through your browser settings; however, doing so may affect certain functionality.
Analytics
We may use trusted analytics providers to understand how visitors use our website.
These may include services such as:
- Google Analytics
- Microsoft Clarity
- Google Tag Manager
These services collect aggregated information and generally do not identify you personally. Where legally required, analytics cookies will only be enabled after your consent has been obtained.
How We Use Your Information
We use personal information to:
- Respond to enquiries
- Deliver our services
- Manage client relationships
- Improve our website
- Analyse website performance
- Maintain website security
- Detect fraud and misuse
- Communicate important service updates
- Send marketing communications where you have consented
- Comply with legal obligations
- Protect our legal rights
We do not sell your personal information.
Lawful Basis for Processing
Where applicable, we process personal information only where we have a lawful basis to do so.
These legal bases include:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Legitimate business interests
- Public interest where permitted by law
Marketing Communications
Where permitted by law, we may send newsletters, company updates or other marketing communications.
You may unsubscribe at any time by:
- Clicking the unsubscribe link contained in our emails; or
- Contacting us directly.
Opting out of marketing communications does not affect essential service-related communications.
Sharing Your Information
We may share personal information with trusted third parties where necessary to operate our business.
These may include:
- Website hosting providers
- Cloud service providers
- IT support providers
- Email and communication platforms
- Payment providers
- Professional advisers
- Government or regulatory authorities where legally required
All third parties are contractually required to protect your information and may only process it for authorised purposes.
International Data Transfers
As Greenway Farms (Pty) Ltd operates digitally, personal information may be transferred to or stored in countries outside your country of residence.
Where international transfers occur, we implement appropriate safeguards, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where available
- Contractual obligations requiring equivalent protection
- Appropriate technical and organisational security measures
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymised.
Data Security
Greenway Farms (Pty) Ltd maintains appropriate technical and organisational measures designed to protect personal information.
These measures include:
- SSL/TLS encryption
- Secure hosting infrastructure
- Firewalls
- Password protection
- Access controls
- Multi-factor authentication where appropriate
- Security monitoring
- Regular software updates
- Employee confidentiality obligations
- Secure backup procedures
Although we take reasonable precautions, no internet transmission or electronic storage system is completely secure.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete personal information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Opt out of marketing
- Object to automated decision-making where applicable
- Lodge a complaint with a supervisory authority
We will respond to legitimate requests within the timeframes required by applicable law.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
- Know what personal information we collect
- Request deletion of personal information
- Correct inaccurate information
- Opt out of the sale or sharing of personal information
Greenway Farms (Pty) Ltd does not sell personal information.
European Economic Area and United Kingdom
If you are located within the European Economic Area or the United Kingdom, you have rights under the GDPR and UK GDPR, including:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with your local supervisory authority
South African Privacy Rights
In accordance with POPIA, South African users have the right to:
- Be informed of the collection of personal information
- Request access to personal information
- Request correction or deletion
- Object to certain processing activities
- Withdraw consent where applicable
- Lodge a complaint with the Information Regulator (South Africa)
Children's Privacy
Our website is intended for individuals aged 18 years and older.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, we will delete it promptly.
Third-Party Websites
Our website may contain links to third-party websites.
Greenway Farms (Pty) Ltd is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting any personal information.
Data Breaches
Should Greenway Farms (Pty) Ltd become aware of a data breach affecting personal information, we will investigate the incident promptly and, where required by applicable law, notify affected individuals and relevant regulatory authorities within the prescribed timeframes.
Automated Decision-Making
Greenway Farms (Pty) Ltd does not make decisions that produce legal or similarly significant effects based solely on automated processing of personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.
The updated version will always be published on this page together with the revised effective date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or wish to exercise any of your privacy rights, please contact us.
Greenway Farms (Pty) Ltd
Email: info@greenwayfarm.co.za
Telephone: +27(0) 10 110 0151
Physical Address: 22 Delarey, Tarlton, Mogale City, Gauteng, 1749, South Africa
Complaints
If you believe your personal information has not been handled in accordance with applicable law, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
For South African users:
Information Regulator (South Africa)
JD House
27 Stiemens Street
Braamfontein
Johannesburg
South Africa
Website: https://inforegulator.org.za/
Email: enquiries@inforegulator.org.za
Telephone: +27 (0)10 023 5200